One year limited hardware warranty
Customer must keep and present below supporting for maintenance:
Repair Service Address
Microsoft Hong Kong Limited
Please contact Xbox at https://support.xbox.com/en-HK/contact-us to register product information for further arrangement of the repair service.
When Xbox receives your item and finds it eligible for a return, it will ship you a replacement.
1. Customers shall contact Xbox for Xbox repair or exchange service.
2. In the event of any inconsistency between the Terms and Conditions in this Appendix and the terms and conditions set out in the Sales Memo and the Mobile Equipment Policy, the Terms and Conditions in this Appendix will prevail.
These Removal Service Terms and Conditions only apply when you purchase regulated electrical appliances in Hong Kong, to be delivered to an address in Hong Kong, under the Producer Eco-responsibility Ordinance (Cap. 603).