Three months’ Complimentary Screen Replacement Service (Redemption letter)
Within 3 months service period, you can request for your registered handset 1 time screen replacement service, covers damaged or cracked screen!
Only applicable to existing 1O1O/csl customers, terms and conditions apply
https://www.hkcsl.com/en/tnc/restart_screen_replacement
Please follow the instructions on the redemption letter to redeem the service.
Click here to view the Product Information Sheet:
Black Shark 5 (8GB+128GB):
https://www.hkcsl.com/u/cms/pccw/img/handset/Black-Shark%205--Product-Information-Sheet-(CSL)--(8GB+128GB).pdf
Black Shark 5 (12GB+256GB):
https://www.hkcsl.com/u/cms/pccw/img/handset/Black-Shark%205--Product-Information-Sheet-(CSL)--(12GB+256GB).pdf
GSM/EDGE:B2/3/5/8
WCDMA: B1/2/4/5/6/8/19
CDMA/EVDO:BC0
LTE TDD : B34/B38/B39/B40/B41
FDD LTE: B1/B2/B3/B4/B5/B7/B8/B12/B17/B18/B19/B20/B26/B28
5G: SA&NSA n1/n3/n5/n7/n8/n28/n41/n77/n78
5G: UL: up to 3 Gbit/s; DL: up to 7 Gbit/s*Dependent on market availability and compatible network.
Stand-By Time: 144 Hours
Note: Depends on run 20 applications in the background and take 6-hour average to calculate
Talk Time: 1800 mins
*All calls and standby times are approximate. Battery performance depends on the network structure, signal strength, function selection, and voice and usage patterns.
1 x Handset (with embedded battery)
1 x Fast Charge Power Adapter 120W
1 x USB Type-C data cable
1 x SIM Tray Eject
1 x Fun Case
1 x Stickers
1 x Quick Start Guide
These Removal Service Terms and Conditions only apply when you purchase regulated electrical appliances in Hong Kong, to be delivered to an address in Hong Kong, under the Producer Eco-responsibility Ordinance (Cap. 603).