Three months’ Complimentary Screen Replacement Service (Redemption letter)
You can request for your registered handset screen replacement service, covers damaged or cracked screen, no question asked!
Only applicable to existing 1O1O/csl customers, terms and conditions apply
https://www.hkcsl.com/en/tnc/restart_screen_replacement
Please follow the instructions on the redemption letter to redeem the service.
Extended 12-month Original Factory Maintenance Service（SRP: $998) ^ (Registration Website)
Now TV Channel Pack (Without Set-Top Box)# (up to SRP:$1,056)
^ Registration Period for Extended Warranty: 1/12/2024 - 31/12/2024. #(csl/1O1O customer special offer) Redeem specific Now TV channel pack (without Set-Top Box) by 2,000 Clubpoints.Customers need to redeem at the store. In case of any disputes, the company reserves the right of final decision.The above promotions are subject to relevant terms and conditions, and cannot be used in conjunction with other promotions. Quantities are limited and while supplies last.
Click here to view the Product Information Sheet:
Packaging List:
Warranty Period:
Handset: 12 months
Battery: 12 months
Charger: 12 months
USB Cable: 12 months
Repair Service Address:
Unit D, 6/F, Boton Technology Innovation Tower, 368 Kwun Tong Road, Kowloon Business Hours: Mon – Sat 10:00am - 7:00pm Closed on Sunday and Public Holidays Customer Service Hotline: 800906821
These Removal Service Terms and Conditions only apply when you purchase regulated electrical appliances in Hong Kong, to be delivered to an address in Hong Kong, under the Producer Eco-responsibility Ordinance (Cap. 603).