Restart 3.0 Handset Switch Service (Redemption letter)
You can request for your registered handset screen replacement service or switch to a new device, covers damaged, cracked screen or water damaged, no question asked!
Only applicable to existing 1O1O/csl customers, terms and conditions apply:
https://www.hkcsl.com/en/restart/
Please follow the instructions on the redemption letter to redeem the service.
^The service is provided by OPPO. Promotion starts from 26 Feb 2025 and until further notice. Terms & Conditions apply.
Warranty Period (in months)
Main Unit: 12 months
Charger: 12 months
Data Cable: 12 months
Service Centre Address:
OPPO Service Center
Address: Flat 03, 9/F, No.1 Hung To Road, Kwun Tong, Kowloon, Hong Kong.
Tel.: 800900070 (Toll Free)
Business Hours: Mon-Fri: 10:00 –19:00; Sat: 10:00 –14:00
Sun & PH: Closed
These Removal Service Terms and Conditions only apply when you purchase regulated electrical appliances in Hong Kong, to be delivered to an address in Hong Kong, under the Producer Eco-responsibility Ordinance (Cap. 603).