Three months’ Complimentary Screen Replacement Service (Redemption letter)
You can request for your registered handset screen replacement service, covers damaged or cracked screen, no question asked!
Only applicable to existing 1O1O/csl customers, terms and conditions apply
https://www.hkcsl.com/en/tnc/restart_screen_replacement
Please follow the instructions on the redemption letter to redeem the service.
Repair Service Address:Samsung Electronics (HK) Co. Ltd
1) Unit 09-12&15, 40/F, Office Tower, Langham Place, 8 Argyle Street Tel: 3953 6783
2) Unit 1501, 15/F, Causeway Bay Plaza 1, 489 Hennessy Road Tel: 2521 4888
3) 12/F, Ginza Plaza, 2A-2H Sai Yeung Choi Street South, Mongkok, Kowloon Tel: 8118 1138
5G Sub-6 FDD: N1(2100), N5(850) 5G Sub-6 TDD: N41(2500), N78(3500) 4G FDD-LTE: B1(2100), B2(1900), B3(1800), B4(AWS), B5(850), B7(2600), B8(900), B12(700), B17(700), B20(800), B26(850), B28(700), B66(AWS-3) 4G TDD-LTE: B38(2600), B40(2300), B41(2500) 3G WCDMA: B1(2100), B2(1900), B4(AWS), B5(850), B8(900) 2G GSM: GSM850, GSM900, DCS1800, PCS1900
Main camera: 50MP auto focus Camera with F1.8 AF Depth camera: 2MP with F2.4 Macro camera(40mm): 2MP with F2.4
MT6833V (5G-C), Octa-core (2.2GHz, 2.0GHz)
LTE DL Cat.13: 400Mbps / LTE UL Cat.5: 75Mbps DC-HSPA+ 21.1Mbps / HSUPA 5.76Mbps / 3G / EDGE / GPRS
MP3, M4A, 3GA, AAC, OGG, OGA, WAV, AMR, AWB, FLAC, MID, MIDI, XMF, MXMF, IMY, RTTTL, RTX, OTA
Handset (with embedded battery): 1ea Data Cable (C to C): 1ea Ejection Pin: 1ea Quick Start Guide (English + Traditional Chinese) (includes Warranty Card): 1ea
These Removal Service Terms and Conditions only apply when you purchase regulated electrical appliances in Hong Kong, to be delivered to an address in Hong Kong, under the Producer Eco-responsibility Ordinance (Cap. 603).