Upon purchase of any genuine new Samsung products in Hong Kong and Macau, customer can enjoy a special offer price of HK$628 to buy Galaxy Buds FE.(Recommended Retail Price: HK$898). The Offer is subject to limited quota on first come first served basis.
Three months’ Complimentary Screen Replacement Service (Redemption letter)
You can request for your registered handset screen replacement service, covers damaged or cracked screen, no question asked!
Only applicable to existing 1O1O/csl customers, terms and conditions apply
https://www.hkcsl.com/en/tnc/restart_screen_replacement
Please follow the instructions on the redemption letter to redeem the service.
Warranty Period: 12 Months
Repair Service Address:
Samsung Electronics (HK) Co. Ltd
1) Unit 09-12&15, 40/F, Office Tower, Langham Place, 8 Argyle Street Tel: 3596 7370 2) Unit 1501, 15/F, Causeway Bay Plaza 1, 489 Hennessy Road Tel: 2521 4888 3) Unit 01, 8/F, Telecom Digital Tower, 58 Tsun Yip Street, Kwun Tong, Kowloon Tel: 8118 1717 4.) Samsung Customer Care Centre Hotline: Tel: 3698 4698 Service Hour: Mobile Device, Computer Enquiries | Monday to Sunday (Including Public Holidays) 9am-12mn TV, AV & Home Appliances | Monday-Friday: 9am-8pm Saturday, Sunday & Public Holiday: 9am-6pm
5G Sub-6 FDD: N1(2100), N5(850), N28(700)5G Sub-6 TDD: N40(2300), N41(2500),N78(3500)4G FDD-LTE: B1(2100), B2(1900), B3(1800), B4(AWS), B5(850), B7(2600), B8(900), B12(700), B17(700), B20(800),B26(850),B28(700),B66(AWS-3)4G TDD-LTE: B38(2600), B40(2300),B41(2500) 3G WCDMA: B1(2100),B2(1900),B4(AWS),B5(850),B8(900)2G GSM: GSM850,GSM900,DCS1800,PCS1900
1 x Galaxy A14 5G (with embedded battery)
1 x USB Type-C to Type-C Data Cable
1 x Ejection Pin
1 x Quick Start Guide
These Removal Service Terms and Conditions only apply when you purchase regulated electrical appliances in Hong Kong, to be delivered to an address in Hong Kong, under the Producer Eco-responsibility Ordinance (Cap. 603).