Three months’ Complimentary Screen Replacement Service (Redemption letter)
You can request for your registered handset screen replacement service, covers damaged or cracked screen, no question asked!
Only applicable to existing 1O1O/csl customers, terms and conditions apply
https://www.hkcsl.com/en/tnc/restart_screen_replacement
Please follow the instructions on the redemption letter to redeem the service.
Click here to view the Product Information Sheet:
https://www.hkcsl.com/u/cms/pccw/img/handset/Product-Information-Sheet-vivo_Y16.pdf
Main SIM and Secondary SIM:
4G FDD LTE: Band 1 / 3 / 5 / 7 / 8 / 20 / 28
4G TDD LTE: Band 38 / 39 / 40 / 41
3G WCDMA: Band 1 / 5 / 8
2G GSM: Band 3 / 5 / 8
LTE Cat4：DL up to 150Mbps, UL up to 75Mbps
HSPA+：DL up to 42Mbps, UL up to 11.5Mbps
Stand-By Time: 696 hours (4G)
Talk Time: 17.1 hours (4G VOLTE)
1 x Handset
1 x Charger
1 x USB Cable
1 x Quick Start Guide
1 x Eject Tool
1 x Protective Case
1 x TP Protective film (Pre-attached)
These Removal Service Terms and Conditions only apply when you purchase regulated electrical appliances in Hong Kong, to be delivered to an address in Hong Kong, under the Producer Eco-responsibility Ordinance (Cap. 603).