Three months’ Complimentary Screen Replacement Service (Redemption letter)
Within 3 months service period, you can request for your registered handset 1 time screen replacement service, covers damaged or cracked screen!
Only applicable to existing 1O1O/csl customers, terms and conditions apply
https://www.hkcsl.com/en/tnc/restart_screen_replacement
Please follow the instructions on the redemption letter to redeem the service.
Customer will be entitled Sony Style Cover with Stand for Xperia 10 IV (Value: HK$290) and 2nd Year Warranty Service (Value:HK$390) upon purchase of Sony Xperia 10 IV. For promotion details, please visit https://www.sony.com.hk/campaigns/store_promo/#xperia
Packaging List
1 x Transceiver (with embedded battery)
Warranty
One Year
Xperia Care Customer Service Centre
Address: 16/F, East Point Centre (Old Wing), 555 Hennessy Road, Causeway Bay
Opening Hours: 11:00 to 20:00, Monday to Sunday
Xperia Care Hotline
Hotline: (852) 2833-5129
Service Hours: 09:00 - 18:00, Monday – Sat. Sun & Public Holiday closed
Click here to view the Product Information Sheet:
https://www.hkcsl.com/u/cms/pccw/img/handset/Sony-Xperia-10-IV.pdf
These Removal Service Terms and Conditions only apply when you purchase regulated electrical appliances in Hong Kong, to be delivered to an address in Hong Kong, under the Producer Eco-responsibility Ordinance (Cap. 603).