Three months’ Complimentary Screen Replacement Service (Redemption letter)
Within 3 months service period, you can request for your registered handset 1 time screen replacement service, covers damaged or cracked screen!
Only applicable to existing 1O1O/csl customers, terms and conditions apply
Please follow the instructions on the redemption letter to redeem the service.
1 x Handset
1 x USB Type-C cable
1 x USB power adaptor
1 x User Guide
1 x SIM Insertion Tool
1 x Protective case
1 x Screen Protector (Already put on the phone )
For Xiaomi warranty information, please visit:
For details of Xiaomi Hong Kong Exclusive Service Center addresses, please visit:
Handset: One year
Charging Adaptor: 6 months
Repair service address
Xiaomi Hong Kong Exclusive Service Center
Mon to Sat: 11:00-20:00 (Except Sunday and Public Holidays)
Hotline: +852 3104 1078
Address: Room 03, 05-06, 20/F, Hollywood Plaza, 610 Nathan Road, Mongkok
Xiaomi Hong Kong Customer Service Hotline:
Business Hours: 09:00-18:00, Mon to Sun include public holidays
These Removal Service Terms and Conditions only apply when you purchase regulated electrical appliances in Hong Kong, to be delivered to an address in Hong Kong, under the Producer Eco-responsibility Ordinance (Cap. 603).