Screen Replacement Service
You can request for your registered handset screen replacement service, covers damaged or cracked screen 2 times per year, each time with a fee 3% of the suggested retail price of your registered device, no question asked!
Terms and conditions apply: https://www.hkcsl.com/en/tnc/restart_screen_replacement
Please follow the instructions on the redemption letter to redeem the service.
To enjoy manufacturer-authorised screen replacement service, you have to pay a screen replacement fee amounting to 3% of the suggested retail price of your registered device prevailing at the time of your service request at a 1O1O or csl outlet for each service.
Note: Please provide below information for service redemption
- 1O1O or csl registered mobile number
- 1O1O/csl online shop order number
- Device model
- Device IMEI number (call *#06# for your device IMEI number; input the first if it shows two sets of IMEI numbers)
Once redeemed, you will receive a welcome SMS, please call bolttech hotline 5803 2496 for screen replacement service request within service period
These Removal Service Terms and Conditions only apply when you purchase regulated electrical appliances in Hong Kong, to be delivered to an address in Hong Kong, under the Producer Eco-responsibility Ordinance (Cap. 603).