Three months’ Complimentary Screen Replacement Service (Redemption letter)
You can request for your registered handset screen replacement service, covers damaged or cracked screen, no question asked!
Only applicable to existing 1O1O/csl customers, terms and conditions apply
https://www.hkcsl.com/en/tnc/restart_screen_replacement
Please follow the instructions on the redemption letter to redeem the service.
Click here to view the Product Information Sheet:
Packaging List:
Warranty︰
Handset︰Two Year (including build-in battery) Charger, charging cable: 6 months Note: If battery is removable: 6 months
Warranty Address:
Xiaomi Hong Kong Exclusive Service Center MongKok Business hours: Mon to Sun: 10:00-19:00 (Except Public Holidays) Address: Room 03, 05-06, 20/F, Hollywood Plaza, 610 Nathan Road, Mongkok
Xiaomi Hong Kong Exclusive Service Center Causeway Bay Business hours: Mon to Sun: 11:00-20:00 (Except Public Holidays) Address: 1/F, Hong Kong Chinese Bank Causeway Bay Center, 42-44 Yee Wo St, Causeway Bay
Xiaomi Hong Kong Exclusive Service Center Fanling Business hours: Mon to Sat: 09:00-18:00 (Except Public Holidays) Address:2/F, C.k.k. Industrial Building, On Lok Mun St, Fanling
Xiaomi Hong Kong Exclusive Service Center Kai Tak The Twins Business hours: Mon to Sun: 11:00-20:00 (Except Public Holidays) Address: Shop G29, G/F, Tower II, The Twins, 12 Concorde Road, Kai Tak, Kowloon
Xiaomi Hong Kong Customer Service Hotline: Hotline: 3077-3620 Business Hours: 09:00-18:00, Mon to Sun include public holidays
These Removal Service Terms and Conditions only apply when you purchase regulated electrical appliances in Hong Kong, to be delivered to an address in Hong Kong, under the Producer Eco-responsibility Ordinance (Cap. 603).