Three months’ Complimentary Screen Replacement Service (Redemption letter)
You can request for your registered handset screen replacement service, covers damaged or cracked screen, no question asked!
Only applicable to existing 1O1O/csl customers, terms and conditions apply
https://www.hkcsl.com/en/tnc/restart_screen_replacement
Please follow the instructions on the redemption letter to redeem the service.
Warranty Period (in months)
Main Unit: 12 months
Battery: 12 months
Charger: 6 months
Type-C Cable: 3 months
Service Centre Address:
HONOR Hong Kong Official Service Centre
Room 4207, 42/F, Langham Place Office Building, 8 Argyle Street, Mongkok, Kowloon
Hotline: +852 3622 1018
Office Hours: Mon to Sun: 11am to 8pm (Closed on Public Holidays)
Primary SIM:
5G NR FDD: n1/3/7/8/20/28
5G NR TDD: n38/40/41/77/78/
4G LTE TDD: Band 38/40/41
4G LTE FDD: Band 1/2/3/4/5/7/8/20/28/32
3G WCDMA: Band 1/2/5/8
2G GSM: 850/900/1800/1900MHz
Secondary SIM:
# Primary and Secondary SIM support 5G+5G
Stand-By Time: WCDMA network about 515 hours
Talk Time: WCDMA network about 38 hours
1 x Handset
1 x Built-in Battery
1 x Charger
1 x Type-C Cable
1 x Eject Tool
1 x Quick Service Guide
1 x Protective Cover
1 x Screen Protective Film (Attached on phone before delivery)
These Removal Service Terms and Conditions only apply when you purchase regulated electrical appliances in Hong Kong, to be delivered to an address in Hong Kong, under the Producer Eco-responsibility Ordinance (Cap. 603).