Three months’ Complimentary Screen Replacement Service (Redemption letter)
You can request for your registered handset screen replacement service, covers damaged or cracked screen, no question asked!
Only applicable to existing 1O1O/csl customers, terms and conditions apply
https://www.hkcsl.com/en/tnc/restart_screen_replacement
Please follow the instructions on the redemption letter to redeem the service.
Click here to view the Product Information Sheet:
Packaging List
1 x Transceiver (with embedded battery)
1 x 68W USB power adaptor
1 x protective case
1 x USB-C cable
1 x Ejector pin
1 x Getting started guide
1 x Legal insert
Warranty:
Handset: One Year
USB Power Adaptor: 6 months
Service Center
Address: 903 Orient International Tower, 1018 Tai Nan West Street, Cheung Sha Wan. (Lai Chi Kok MTR Exit B1)
Opening Hours: Monday to Friday 11am - 7pm / Saturday 10am - 3pm (Closed on Sundays & Public Holidays)
Hotline: (852) 2593 2699
Service hours: Monday to Friday 9am - 6 pm (Closed on Saturdays, Sundays & Public Holidays)
https://www.hkcsl.com/u/cms/pccw/img/handset/Motorola-edge-30-pro-Product-Information-Sheet.pdf
These Removal Service Terms and Conditions only apply when you purchase regulated electrical appliances in Hong Kong, to be delivered to an address in Hong Kong, under the Producer Eco-responsibility Ordinance (Cap. 603).