Restart 3.0 Handset Switch Service (Redemption letter)
You can request for your registered handset screen replacement service or switch to a new device, covers damaged, cracked screen or water damaged, no question asked!
Only applicable to existing 1O1O/csl customers, terms and conditions apply:
https://www.hkcsl.com/en/restart/
Please follow the instructions on the redemption letter to redeem the service.
^Free gifts are provided by HONOR. For details, go to HONOR Hong Kong’s Facebook page at fb.com/honorhongkong. In the event of dispute, decisions made by Honor Hong Kong shall be final and binding. Promotion starts from 1 to 31 Dec 2024. Registration Deadline: 7 Jan 2025. Redemption period from 4 Dec 2024 to 14 Jan 2025 at the HONOR redemption center. Terms & Conditions apply.
*9.2mm for Black only; 9.3mm for Reddish Brown and Green.
Warranty Period (in months)
Main Unit: 12 months
Battery: 12 months
Charger: 6 months
Type-C Cable: 6 months
Service Centre Address:
HONOR Hong Kong Official Service Centre
Room 4207, 42/F, Langham Place Office Building, 8 Argyle Street, Mongkok, Kowloon
Hotline: +852 3622 1018
Office Hours: Mon to Sun: 11am to 8pm (Closed on Public Holidays)
These Removal Service Terms and Conditions only apply when you purchase regulated electrical appliances in Hong Kong, to be delivered to an address in Hong Kong, under the Producer Eco-responsibility Ordinance (Cap. 603).