Terms & Conditions apply
($68) Restart 3.0 Handset Switch Service (Redemption letter)
You can request for your registered handset screen replacement service or switch to a new device, covers damaged, cracked screen or water damaged, no question asked!
Only applicable to existing 1O1O/csl customers, terms and conditions apply:
https://www.hkcsl.com/en/restart/
Please follow the instructions on the redemption letter to redeem the service.
^Free gifts are provided by HONOR. For details, go to HONOR Hong Kong’s Facebook page at fb.com/honorhongkong. In the event of dispute, decisions made by Honor Hong Kong shall be final and binding. Promotion starts from 14 Aug to 31 Aug 2025. Registration Deadline: 7 Sep 2025. Redemption period from 14 Aug 2025 to 14 Sep 2025 at the HONOR redemption center. Terms & Conditions apply. #HONOR Magic V5 Official After-Sales Services included (1) Free screen protector service 1 time within the first year; (2) Free screen film service (inner screen (2 times), outer screen/back cover (2 times), total 4 times within the first year).
1.Data comes from the HONOR lab. The thickness refers to the Ivory White model and 8.8mm refers to the thickness in the folded state. The overall thickness does not include the inner and outer screen protective films and the raised part of the camera. The actual data may vary depending on configurations, manufacturing processes and measurement methods. Please refer to the actual device.
2.The phone is not professionally water resistant. It is splash-proof, water-resistant and dust-proof under normal use. It has been tested under controlled laboratory conditions and reaches the IP58 and IP59 level in accordance with IEC 60529 standards. Splash, water, and dust resistances are not permanently effective, and the protective performance may decrease due to daily wear and tear. With an IP5X dustproof rating, there is a risk of dust ingress into the product. Damage caused by immersion in liquid or intrusion of dust is not covered by the warranty.
Click here to view the Product Information Sheet:
Warranty Period (in months)
Main Unit: 12 months
Battery: 12 months
Charger: 6 months
Type-C Cable: 6 months
Service Centre Address:
HONOR Hong Kong Official Service Centre
Room 4207, 42/F, Langham Place Office Building, 8 Argyle Street, Mongkok, Kowloon
Hotline: +852 3622 1018
Office Hours: Mon to Sun: 11am to 8pm (Closed on Public Holidays)
These Removal Service Terms and Conditions only apply when you purchase regulated electrical appliances in Hong Kong, to be delivered to an address in Hong Kong, under the Producer Eco-responsibility Ordinance (Cap. 603).