Terms & Conditions apply
($68) Restart 3.0 Handset Switch Service (Redemption letter)
You can request for your registered handset screen replacement service or switch to a new device, covers damaged, cracked screen or water damaged, no question asked!
Only applicable to existing 1O1O/csl customers, terms and conditions apply:
https://www.hkcsl.com/en/restart/
Please follow the instructions on the redemption letter to redeem the service.
*Promotion period ends 31 August 2025. Period for registering for the extended warranty: 31/7/2025 - 30/9/2025. All gifts are non-refundable and non-exchangeable. Terms and Conditions apply.In case of any disputes, Global Anyi Holdings Limited (vivo HK) reserves the right of final decision.
Estimated Delivery Date: End of Aug, 2025.
Estimated delivery date is provided for reference only, csl online shop do not guarantee the order could be received on estimated delivery date. The actual delivery date may be different and changed according to selected shopping type, product supply, weather, traffic or other uncertain.
I understand that the delivery date may change at any time depending on the supply chain situation.
Packaging List:
Warranty Period:
Handset: 12 months
Battery: 12 months
Charger: 12 months
USB Cable: 12 months
Repair Service Address:
Unit D, 6/F, Boton Technology Innovation Tower, 368 Kwun Tong Road, Kwun Tong, Kowloon
Opening Hours: Mon- Sat (Sun Day Off) 10:00am - 19:00pmCustomer Service Hotline: 800906821
These Removal Service Terms and Conditions only apply when you purchase regulated electrical appliances in Hong Kong, to be delivered to an address in Hong Kong, under the Producer Eco-responsibility Ordinance (Cap. 603).