Three months’ Complimentary Screen Replacement Service (Redemption letter)
Within 3 months service period, you can request for your registered handset 1 time screen replacement service, covers damaged or cracked screen!
Only applicable to existing 1O1O/csl customers, terms and conditions apply
https://www.hkcsl.com/en/tnc/restart_screen_replacement
Please follow the instructions on the redemption letter to redeem the service.
Warranty Period: 12 Months
Repair Service Address:
Samsung Electronics (HK) Co. Ltd
1) Unit 09-12&15, 40/F, Office Tower, Langham Place, 8 Argyle Street
Tel: 3596 7370
2) Unit 1501, 15/F, Causeway Bay Plaza 1, 489 Hennessy Road
Tel: 2521 4888
3) 12/F, Ginza Plaza, 2A-2H Sai Yeung Choi Street South, Mongkok, Kowloon
Tel: 8118 1717
5G Sub-6 FDD: N1(2100), N5(850)
5G Sub-6 TDD: N41(2500), N78(3500), N79(4500)
4G FDD-LTE: B1(2100), B3(1800), B5(850), B7(2600), B8(900), B28(700)
4G TDD-LTE: B38(2600),B40(2300),B41(2500)
3G WCDMA: B1(2100),B2(1900),B4(AWS),B5(850),B8(900)
2G GSM: GSM850,GSM900,DCS1800,PCS1900
These Removal Service Terms and Conditions only apply when you purchase regulated electrical appliances in Hong Kong, to be delivered to an address in Hong Kong, under the Producer Eco-responsibility Ordinance (Cap. 603).