Three months’ Complimentary Screen Replacement Service (Redemption letter)
You can request for your registered handset screen replacement service, covers damaged or cracked screen, no question asked!
Only applicable to existing 1O1O/csl customers, terms and conditions apply
https://www.hkcsl.com/en/tnc/restart_screen_replacement
Please follow the instructions on the redemption letter to redeem the service.
Click here to view the Product Information Sheet:
https://www.hkcsl.com/u/cms/pccw/img/handset/Product-Information-Sheet-vivo_V25-Pro.pdf
Main SIM and Secondary SIM:
5G SA: n1/n2/n3/n5/n7/n8/n20/n28/n40/n41/n66/n77/n78
5G NSA: n1/n3/n5/n7/n8/n28/n38/n40/n41/n77/n78
4G FDD LTE: B1/B2/B3/B4/B5/B7/B8/B12/B13/B17/B18/B19/B20/B26/B28/B66
4G TDD LTE: B38/B39/B40/B41
3G WCDMA: B1/B2/B4/B5/B8
2G GSM: B2/B3/B5/B8
Stand-By Time: 448 hours (5G)
Talk Time: 18 hours (4G VOLTE)
1 x Handset
1 x Charger
1 x USB Cable
1 x Headset + 3.5mm earphone jack adapter
1 x Quick Start Guide
1 x Eject Tool
1 x Protective Case
1 x TP Protective film (Pre-attached)
These Removal Service Terms and Conditions only apply when you purchase regulated electrical appliances in Hong Kong, to be delivered to an address in Hong Kong, under the Producer Eco-responsibility Ordinance (Cap. 603).