Three months’ Complimentary Screen Replacement Service (Redemption letter)
You can request for your registered handset screen replacement service, covers damaged or cracked screen, no question asked!
Only applicable to existing 1O1O/csl customers, terms and conditions apply
Please follow the instructions on the redemption letter to redeem the service.
1 x Host
1 x Charger
1 x USB Cable
1 x Quick Start Guide
1 x Retrieve card pin
1 x Protective Case
1 x TP Protective film (Pre-attached)
Repair service address
Unit 1, 19/F, No.1 Hung To Road, Kwun Tong, Kowloon, Hong Kong
Mon – Fri (Thu Day Off) 11:00am - 7:00pm
Sat – Sun & PH: 11:00am – 7:00pm
Customer Service Hotline: 800906821
Handset: 12 months
Battery: 12 months
Charger: 12 months
USB Cable: 12 months
These Removal Service Terms and Conditions only apply when you purchase regulated electrical appliances in Hong Kong, to be delivered to an address in Hong Kong, under the Producer Eco-responsibility Ordinance (Cap. 603).