Three months’ Complimentary Screen Replacement Service (Redemption letter)
You can request for your registered handset screen replacement service, covers damaged or cracked screen, no question asked!
Only applicable to existing 1O1O/csl customers, terms and conditions apply
https://www.hkcsl.com/en/tnc/restart_screen_replacement
Please follow the instructions on the redemption letter to redeem the service.
Click here to view the Product Information Sheet:
iPhone 15 Pro 128GB
https://www.hkcsl.com/u/cms/pccw/img/handset/Product-Information-sheet--iPhone-15-Pro_128GB.pdf
iPhone 15 Pro 256GB https://www.hkcsl.com/u/cms/pccw/img/handset/Product-Information-sheet--iPhone-15-Pro_256GB.pdf
iPhone 15 Pro 512GB
https://www.hkcsl.com/u/cms/pccw/img/handset/Product-Information-sheet--iPhone-15-Pro_512GB.pdf
iPhone 15 Pro 1TB https://www.hkcsl.com/u/cms/pccw/img/handset/Product-Information-sheet--iPhone-15-Pro_1TB.pdf
Warranty period: One year warranty based on activation date, customer can check it from handset ”Settings>General>About” (AppleID must be sign in) or Apple web site for details https://checkcoverage.apple.com/
These Removal Service Terms and Conditions only apply when you purchase regulated electrical appliances in Hong Kong, to be delivered to an address in Hong Kong, under the Producer Eco-responsibility Ordinance (Cap. 603).