Three months’ Complimentary Screen Replacement Service (Redemption letter)
You can request for your registered handset screen replacement service, covers damaged or cracked screen, no question asked!
Only applicable to existing 1O1O/csl customers, terms and conditions apply
https://www.hkcsl.com/en/tnc/restart_screen_replacement
Please follow the instructions on the redemption letter to redeem the service.
1 The rear main camera is a 108MP camera. 108MP portrait photography can be experienced in HIGH-RES mode. Please refer to the actual product.
2 The maximum wired chargin power is 40W and the HUAWEI SuperCharge Turbo mode is supported, and can only be reached the dedicated HUAWEI SuperCharge charger and cable are used. The actual charging power may vary.
Offer while stock lasts. Terms & Conditions apply
* Customer need to present the physical invoice with IMEI no. to redemption locations.
Redemption Locations:
HUAWEI Customer Service Centre (Mongkok): Flat 01, 02, 10, 18/F, 700 Nathan Road, MongKok, Kowloon, Hong Kong
Service Hours: Mon to Sat: 09:00-20:00 (closed on Sun and PH holidays)
HUAWEI Brand shop (Shatin): Shop 607, L6, Phase 1, New Town Plaza, Shatin, Hong Kong
Service Hours: Mon to Sun: 11:00-21:00
Click here to view the Product Information Sheet:
Warranty Period (in months)
Main Unit: 12 months
Battery: 12 months
Charger: 6 months
Service Centre Address:
HUAWEI Customer Service Center (Mongkok)
Flat 01,02,10,18/F, 700 Nathan Road, Mong Kok, Kowloon, Hong Kong
These Removal Service Terms and Conditions only apply when you purchase regulated electrical appliances in Hong Kong, to be delivered to an address in Hong Kong, under the Producer Eco-responsibility Ordinance (Cap. 603).