Restart 3.0 Handset Switch Service (Redemption letter)
You can request for your registered handset screen replacement service or switch to a new device, covers damaged, cracked screen or water damaged, no question asked!
Only applicable to existing 1O1O/csl customers, terms and conditions apply:
https://www.hkcsl.com/en/restart/
Please follow the instructions on the redemption letter to redeem the service.
Packaging List:
Warranty Period:Handset: 12 monthsBattery: 12 months
Repair Service Address:
Room 3118, 1 Hung To Road, Kwun Tong,Kowloon, Hong KongTel: 3106 3338
Business Hours:Mon-Fri: 9:00am - 5:30pmSat: 9:00am - 12:45pm; Close on Sunday & Public HolidayLunch Hour: 1:00pm - 2:00pm
These Removal Service Terms and Conditions only apply when you purchase regulated electrical appliances in Hong Kong, to be delivered to an address in Hong Kong, under the Producer Eco-responsibility Ordinance (Cap. 603).