Phone(3a) case (Valued at HK$199)
*Promotion period ends 31 July 2025. Gift comes in a random color. Gift is only available on a first-come-first-served basis and while stock lasts. All gifts are non-refundable and non-exchangeable. Terms and Conditions apply.
Restart 3.0 Handset Switch Service (Redemption letter)
You can request for your registered handset screen replacement service or switch to a new device, covers damaged, cracked screen or water damaged, no question asked!
Only applicable to existing 1O1O/csl customers, terms and conditions apply:
https://www.hkcsl.com/en/restart/
Please follow the instructions on the redemption letter to redeem the service.
[Please note] The estimated earliest delivery date for the blue color is May-June 2025.
Packaging List
1 x Phone (battery included)1 x Type-C Cable1 x SIM Tray Ejector 1 x Safety information and warranty information1 x Screen protector (pre-applied)
WarrantyHandset: 12 monthsBattery: 12 months
Repair service addressRoom 3118, 1 Hung To Road, Kwun Tong,Kowloon, Hong Kong Tel: 3106 3338Mon-Fri: 9:00am - 5:30pmSat: 9:00am - 12:45pm; Close on Sunday & Public HolidayLunch Hour: 1:00pm - 2:00pm
These Removal Service Terms and Conditions only apply when you purchase regulated electrical appliances in Hong Kong, to be delivered to an address in Hong Kong, under the Producer Eco-responsibility Ordinance (Cap. 603).