Upon purchase of Samsung Galaxy smartphone, tablet and notebook series, customer can enjoy
Promotion starts until 30 Jun 2025. Terms & Conditions apply
Upon purchase of Samsung Galaxy S25 or A56 Series smartphone, customer can enjoy
Upon purchase of Samsung Galaxy Watch Ultra, customer can enjoy
Upon purchase of Samsung Galaxy Watch7 Series, customer can enjoy
All above discount are based on Suggested Retail Price, each eligible Customer is only entitled to receive the offer for 1 time
Three months’ Complimentary Screen Replacement Service (Redemption letter)
You can request for your registered handset screen replacement service, covers damaged or cracked screen, no question asked!
Only applicable to existing 1O1O/csl customers, terms and conditions apply
https://www.hkcsl.com/en/tnc/restart_screen_replacement
Please follow the instructions on the redemption letter to redeem the service.
For details, please refer to Samsung website:https://www.samsung.com/hk_en/offer/mobile/
Click here to view the Product Information Sheet:
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Warranty Period: 12 Months
Repair service address:
Samsung Electronics (HK) Co. Ltd
1) Unit 09-12&15, 40/F, Office Tower, Langham Place, 8 Argyle Street
Tel: 3596 7370
2) Unit 1501, 15/F, Causeway Bay Plaza 1, 489 Hennessy Road
Tel: 2521 4888
3) Unit 01, 8/F, Telecom Digital Tower, 58 Tsun Yip Street, Kwun Tong, Kowloon
Tel: 8118 1717
4.) Samsung Customer Care Centre Hotline: Tel: 3698 4698
Service Hour:
Mobile Device, Computer Enquiries | Monday to Sunday (Including Public Holidays) 9am-12mn
TV, AV & Home Appliances | Monday-Friday: 9am-8pm
Saturday, Sunday & Public Holiday: 9am-6pm
These Removal Service Terms and Conditions only apply when you purchase regulated electrical appliances in Hong Kong, to be delivered to an address in Hong Kong, under the Producer Eco-responsibility Ordinance (Cap. 603).