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Packaging List
*When downloading 'Mario Kart World,' the 'Country/Region' of the Nintendo Account must be set to 'Hong Kong,' and an internet connection is required."
Learn more about Nintendo Switch 2.
Warranty: Console: One Year Accessory: One Year for JOY-CON
Customer must keep and present below supporting for maintenance:
Full packaging of the console box Original or copy of the sales memo Inbox warranty card
Repair Service Address Nintendo (HK) Customer Service Centre
Kwai Chung Customer Service Centre Address: 19/F, Shun Hing Centre, 8 Shing Yiu Street, Kwai Chung, N.T. Office Hour: (Mondays – Fridays) 9:00 – 18:00; (Saturdays) 9:00 – 13:00; Closed on Sunday, and Public Holidays
Tin Hau Customer Service Centre Address: 22/F, Parkview Centre, 7 Lau Li St., Tin Hau, Hong Kong Office Hour: (Mondays – Fridays) 10:00 – 19:00; (Saturdays) 10:00 – 14:00; Closed on Sunday, and Public Holidays
Repair Service Hotline Hotline: 2406 5666 Hotline service hour: (Mondays – Fridays) 9:00 – 18:00; (Saturdays) 9:00 – 12:00; Closed on Sunday, and Public Holidays
*Please check and confirm the defect in the following Nintendo Q&A page before calling hotline. If the problem hasn’t been solved, please contact 2406 5666 and make a reservation for maintenance.
Nintendo Q&A: http://www.nintendo.com.hk/support/index.html
For details of Nintendo Switch repair service, please visit below website: http://www.nintendo.com.hk/support/repair/index.html
Customers shall visit Nintendo (HK) Customer Service Centre for Nintendo Switch repair service.
In the event of any inconsistency between the Terms and Conditions in this Appendix and the terms and conditions set out in the Sales Memo and the Mobile Equipment Policy, the Terms and Conditions in this Appendix will prevail.
These Removal Service Terms and Conditions only apply when you purchase regulated electrical appliances in Hong Kong, to be delivered to an address in Hong Kong, under the Producer Eco-responsibility Ordinance (Cap. 603).