Terms & Conditions apply
Promotion runs from 15 Jan 2026 till 1 Feb 2026 or while stocks last. Limited Qty, first come first serve, available while stocks last. Terms & Condition Apply.
Three months’ Complimentary Screen Replacement Service (Redemption letter)
You can request for your registered handset screen replacement service, covers damaged or cracked screen, no question asked!
Only applicable to existing 1O1O/csl customers, terms and conditions apply
https://www.hkcsl.com/en/tnc/restart_screen_replacement
Please follow the instructions on the redemption letter to redeem the service.
Click here to view the Product Information Sheet:
Packaging List:
• Phone x1• 45W Adaptor x 1• USB Type-C Cable x 1• SIM Eject Tool x 1• Quick Start Guide x 1• Protective case x 1
Warranty︰
Handset︰One Year (including build-in battery) Charger, charging cable: 6 monthsNote: If battery is removable: 6 months
Warranty Address:
Hong Kong Xiaomi Service Center (Mongkok)
Room 03, 05-06, 20/F, Hollywood Plaza, 610 Nathan Road, Mongkok, Kowloon, Hong Kong
Mon to Sun: 10:00 to 19:00
Public Holiday: Closed
Xiaomi Service Center (Causeway Bay)
1/F, Hong Kong Chinese Bank Causeway Bay Centre, 42-44 Yee Wo Street, Causeway Bay, Hong Kong
Mon to Sun: 11:00 to 20:00
Xiaomi Service Center (Fanling)
2/F, CKK Industrial Building, 1 On Lok Mun Street, Fanling, Hong Kong
Mon to Sat: 10:00 to 19:00
Sunday & Public Holiday: Closed
Xiaomi Service Center (The Twins Tower II)
Shop G29, G/F, Tower 2, The Twins, 12 Muk Chui Street, Kai Tak, Kowloon, Hong Kong
Xiaomi Hong Kong Customer Service Hotline:
Hotline: 3077-3620
Business Hours: 09:00-18:00, Mon to Sun include public holidays
These Removal Service Terms and Conditions only apply when you purchase regulated electrical appliances in Hong Kong, to be delivered to an address in Hong Kong, under the Producer Eco-responsibility Ordinance (Cap. 603).