Terms & Conditions apply
Three months’ Complimentary Screen Replacement Service (Redemption letter)
You can request for your registered handset screen replacement service, covers damaged or cracked screen, no question asked!
Only applicable to existing 1O1O/csl customers, terms and conditions apply
https://www.hkcsl.com/en/tnc/restart_screen_replacement
Please follow the instructions on the redemption letter to redeem the service.
[Please note] All Xiaomi packaging will be pre-opened for activation before delivery to the customer. Customers must check immediately for any damage to the handset. After inspection and collection, the handset cannot be exchanged or refunded.
CSL Mobile Limited sells and ships products to end-user customers. We reserve the right to refuse or cancel your order(s) without further notice if we suspect that the product is intended for resale or is not being purchased by you for personal use.
I declare and confirm that I am purchasing a Redmi 15 5G handset for personal use and not for resale purposes. I understand and agree to these terms.
Click here to view the Product Information Sheet:
Packaging List:
Warranty︰
Handset︰One Year (including build-in battery) Charger, charging cable: 6 monthsNote: If battery is removable: 6 months
Warranty Address:
Hong Kong Xiaomi Service Center (Mongkok)Room 03, 05-06, 20/F, Hollywood Plaza, 610 Nathan Road, Mongkok, Kowloon,Hong KongMon to Sun: 10:00 to 19:00Public Holiday: Closed
Xiaomi Service Center (Causeway Bay)1/F, Hong Kong Chinese Bank Causeway Bay Centre, 42-44 Yee Wo Street, CausewayBay, Hong KongMon to Sun: 11:00 to 20:00Public Holiday: Closed
Xiaomi Hong Kong Customer Service Hotline:Hotline: 3077-3620Business Hours: 09:00-18:00, Mon to Sun include public holidays
These Removal Service Terms and Conditions only apply when you purchase regulated electrical appliances in Hong Kong, to be delivered to an address in Hong Kong, under the Producer Eco-responsibility Ordinance (Cap. 603).