Online store exclusive gift. Available while premium stocks last. Terms & Condition Apply.
No warranty is entitled to this gift. If you find that the gift is not functioning properly, please contact the customer service within 7 days of receiving the item and provide your "name" and "original invoice" to arrange for an exchange in CSL shops. Only one exchange is allowed, and no refunds will be provided. In case of any disputes, CSL reserves the right to make the final decision.
Three months’ Complimentary Screen Replacement Service (Redemption letter)
You can request for your registered handset screen replacement service, covers damaged or cracked screen, no question asked!
Only applicable to existing 1O1O/csl customers, terms and conditions apply
https://www.hkcsl.com/en/tnc/restart_screen_replacement
Please follow the instructions on the redemption letter to redeem the service.
Extra Service Offerings
Upon purchase of Xiaomi 14T series, customers are entitled: • 24 Months warranty service (Valued at HK$699) • One-time limited screen replacement within first 6 months (Valued at HK$799) • 3 Months of YouTube Premium Free Trial (Valued at: HK$234) • 4 Months of Spotify Premium Free Trial (Valued at: HK$432) • 6 Months of Google One 100GB Cloud Storage Free Trial (Valued at: HK$90) • 24 Months Xiaomi VIP exclusive customer service • One-time out-of-warranty repair with free labor costs within first 12 months (Valued at HK$120)
Please visit Xiaomi official website for extra service redemption details. Terms & Condition Apply.
Packaging List:
Warranty︰
Handset︰Two Year (including build-in battery) Charger, charging cable: 6 monthsNote: If battery is removable: 6 months
Warranty Address:
Xiaomi Hong Kong Exclusive Service Center
Business hours:
Mon to Sun: 10:00-19:00 (Except Public Holidays)
Hotline: +852 3104 1078
Address: Room 03, 05-06, 20/F, Hollywood Plaza, 610 Nathan Road, Mongkok
Xiaomi Hong Kong Customer Service Hotline:
Hotline: 3077-3620
Business Hours: 09:00-18:00, Mon to Sun include public holidays
These Removal Service Terms and Conditions only apply when you purchase regulated electrical appliances in Hong Kong, to be delivered to an address in Hong Kong, under the Producer Eco-responsibility Ordinance (Cap. 603).