Terms & Conditions apply
Promotion runs from now to 31 Aug 2025. Limited offer, available while premium stocks last. Terms & Condition Apply.
Three months’ Complimentary Screen Replacement Service (Redemption letter)
You can request for your registered handset screen replacement service, covers damaged or cracked screen, no question asked!
Only applicable to existing 1O1O/csl customers, terms and conditions apply
https://www.hkcsl.com/en/tnc/restart_screen_replacement
Please follow the instructions on the redemption letter to redeem the service.
Extra Service Offerings*: Upon purchase of Xiaomi 15 Ultra, customers are entitled: • 24 Months warranty service (Valued at HK$1,099) • One-time out-of-warranty repair with free labor costs within first 12 months (Valued at HK$120) • International warranty service (Only Xiaomi 15 Ultra) *All Extra Services are offered by Xiaomi. For service redemption details, please visit Xiaomi official website. Terms & Condition Apply.
[Please note] All Xiaomi packaging will be pre-opened for activation before delivery to the customer. Customers must check immediately for any damage to the handset. After inspection and collection, the handset cannot be exchanged or refunded.
CSL Mobile Limited sells and ships products to end-user customers. We reserve the right to refuse or cancel your order(s) without further notice if we suspect that the product is intended for resale or is not being purchased by you for personal use.
I declare and confirm that I am purchasing a Xiaomi 15 series handset for personal use and not for resale purposes. I understand and agree to these terms.
Packaging List:
Warranty︰
Handset︰Two Year (including build-in battery) Charger, charging cable: 6 monthsNote: If battery is removable: 6 months
Warranty Address:
Hong Kong Xiaomi Service Center (Mongkok)Room 03, 05-06, 20/F, Hollywood Plaza, 610 Nathan Road, Mongkok, Kowloon, Hong KongMon to Sun: 10:00 to 19:00Public Holiday: Closed
Xiaomi Service Center (Causeway Bay)1/F, Hong Kong Chinese Bank Causeway Bay Centre, 42-44 Yee Wo Street, Causeway Bay, Hong KongMon to Sun: 11:00 to 20:00Public Holiday: Closed
Xiaomi Hong Kong Customer Service Hotline:Hotline: 3077-3620Business Hours: 09:00-18:00, Mon to Sun include public holidays
These Removal Service Terms and Conditions only apply when you purchase regulated electrical appliances in Hong Kong, to be delivered to an address in Hong Kong, under the Producer Eco-responsibility Ordinance (Cap. 603).