Redemption flow
•This is an e-redemption product. Customers can download the redemption letter in the "My Orders" section after the order is confirmed.
•Customers must present the redemption code in the redemption letter to redeem the product at the csl Causeway Bay pickup point (Address: Shop 1 & 2 G/F, 1/F & 2/F, No. 22 Yee Wo Street, Causeway Bay).
•csl online shop reserves the right of final determination in the event of dispute regarding the purchased product or redeeming the product.
Terms and Conditions
1.Customers must redeem the product at the csl Causeway Bay pickup point (Address: Shop 1 & 2 G/F, 1/F & 2/F, No. 22 Yee Wo Street, Causeway Bay) within 7 days from the date of purchase using the redemption code in the redemption letter.
2.The quantity of products available for redemption is limited and subject to stock availability at the pickup point.
3.Each redemption code can only be used to redeem one product.
4.Under no circumstances can any redemption code be converted, exchanged, or redeemed for cash, reused, refunded, resold, exchanged, or transferred for value or substituted for any other products or services.
5.CSL Mobile Limited ("CSL") reserves the right to change or cancel this offer and/or modify these terms and conditions at any time without prior notice.
Redemption Period
All the iPhone packaging will be pre-opened for activation before delivery to the customer. Customer must check immediately if there is any damage to the handset. After the inspection and collection, the handset cannot be exchanged or refunded. Warranty period: One year warranty based on activation date, customer can check it from handset”Settings>General>About”(AppleID must be sign in) or Apple web site for details https://checkcoverage.apple.com/ CSL Mobile Limited sells and ships products to end-user customers only. We reserve the right to refuse or cancel your order(s) without further notice if we suspect that the product is for resale or not being purchased by you for self use.
I declare and confirm that I purchase this iPhone 16 series handset for self use and not for resale purpose, understand and agree on the arrangement.
Click here to view the Product Information Sheet:
Warranty period: One year warranty based on activation date, customer can check it from handset ”Settings>General>About” (AppleID must be sign in) or Apple web site for details https://checkcoverage.apple.com/
These Removal Service Terms and Conditions only apply when you purchase regulated electrical appliances in Hong Kong, to be delivered to an address in Hong Kong, under the Producer Eco-responsibility Ordinance (Cap. 603).