Promotion runs till 31 Jan 2026. Limited offer, available while premium stocks last. Terms & Condition Apply.
*This gift is not covered by warranty. If you find that the gift has any problem, please contact the store clerk/customer service staff within 7 days from the date of receipt of the product and provide your "name" and "original invoice" to arrange a return or exchange service. Only one exchange is allowed, no refund is available. In case of any disputes, CSL reserves the right to make the final decision.
Three months’ Complimentary Screen Replacement Service (Redemption letter)
You can request for your registered handset screen replacement service, covers damaged or cracked screen, no question asked!
Only applicable to existing 1O1O/csl customers, terms and conditions apply
https://www.hkcsl.com/en/tnc/restart_screen_replacement
Please follow the instructions on the redemption letter to redeem the service.
Packing List︰
Warranty︰
Handset︰One Year (including build-in battery) Charger, charging cable: 6 months Note: If battery is removable: 6 months
Warranty Address:
Xiaomi Hong Kong Exclusive Service Center MongKok Business hours: Mon to Sun: 10:00-19:00 (Except Public Holidays) Address: Room 03, 05-06, 20/F, Hollywood Plaza, 610 Nathan Road, Mongkok
Xiaomi Hong Kong Exclusive Service Center Causeway Bay Business hours: Mon to Sun: 11:00-20:00 (Except Public Holidays) Address: 1/F, Hong Kong Chinese Bank Causeway Bay Center, 42-44 Yee Wo St, Causeway Bay
Xiaomi Hong Kong Exclusive Service Center Fanling Business hours: Mon to Sat: 09:00-18:00 (Except Public Holidays) Address:2/F, C.k.k. Industrial Building, On Lok Mun St, Fanling
Xiaomi Hong Kong Exclusive Service Center Kai Tak The Twins Business hours: Mon to Sun: 11:00-20:00 (Except Public Holidays) Address: Shop G29, G/F, Tower II, The Twins, 12 Concorde Road, Kai Tak, Kowloon
Xiaomi Hong Kong Customer Service Hotline: Hotline: 3077-3620 Business Hours: 09:00-18:00, Mon to Sun include public holidays
These Removal Service Terms and Conditions only apply when you purchase regulated electrical appliances in Hong Kong, to be delivered to an address in Hong Kong, under the Producer Eco-responsibility Ordinance (Cap. 603).